Current Feed Content from 15 Aug 08 14:00
Presenting Jose Maria Figueres Olsen Former President of Costa Rica and Former CEO of the World Economic Forum
Wed, 06 Feb 2008 05:49:21 +0000José María Figueres is perhaps most recognised for his work serving as President of Costa Rica from 1994 to 1998. As such, he was the youngest President of a Central American country in modern times. Prior to serving as President, José Maria was Minister of Foreign Trade and Minister of Agriculture however, it was during [...]Expert interview with Shaun Smith One of the World’s Leading Experts on Branding and Customer Experience Part 2
Mon, 04 Feb 2008 06:10:21 +00003. How can an organization plan a change strategy in order to bring its brand to life, if there is this RTC phenomenon (Resistance To Change) in many companies today? The problem for many organisations is that they are constantly changing direction and so their employees get change fatigue.”Oh, not another new initiative” is [...]Expert interview with Shaun Smith One of the World’s Leading Experts on Branding and Customer Experience
Thu, 31 Jan 2008 06:04:41 +00001. How could the top management of a company inspire and motivate its employees in order to deliver the company’s brand? Could you give us some examples on this regard? The key to this is a concept that I call ‘loose/tight’. Most organisations exercise a very tight control over what employees should do but a very loose [...]Presenting Shaun Smith One of the World’s Leading Experts on Branding and Customer Experience
Tue, 29 Jan 2008 16:56:50 +0000This week we will be talking to Shaun Smith - an established author and expert on ‘customer experience’, Shaun Smith helps organisations across the globe to differentiate their brand and build customer loyalty that lasts. Shaun Smith runs his own customer experience consultancy, shaunsmith+co, which is firmly routed in the ‘keep it simple’ ethos. [...]Expert interview with Jonas Ridderstrale Europe’s number 1 management thinker Part 2
Thu, 06 Dec 2007 06:37:58 +00003. Asian companies are just on the rise and not entered fully in the global market yet. Are there huge differences between the management techniques they use and the ones you offer to be successful? There is no Asian management style. We find great differences even between Japanese companies. I think it is fair to [...]Expert interview with Jonas Ridderstrale Europe’s number 1 management thinker Part 1
Tue, 04 Dec 2007 06:29:04 +00001. You are ranked as number 9 among management thinkers of the world and number 1 in Europe together with your co-author Kjell A. Nordström. What do you bring in the world of management thinking to be ranked on the first place in Europe? Beauty is in the eye of the beholder. There are many great [...]Presenting Jonas Ridderstrale Europe’s number 1 management thinker
Mon, 03 Dec 2007 07:20:23 +0000This week we will be talking to Jonas Ridderstrale, who is ranked number 9 among management thinkers around the world and number 1 in Europe and will present you his views on how Europe can stay competitive, facing the challenges from the growing importance of China and India. And here is who he is: Dr. Jonas [...]Expert interview with Denis Cauvier North America’s top speaker on attracting, selecting and retaining great people Part 3
Fri, 30 Nov 2007 06:31:18 +00008. As a respected authority on customer retainment as well, how is it possible to turn a one-time buyer into a life-time customer? People the world over complain to me that there is no customer loyalty, that a client will change suppliers to save even a tiny bit of money. I feel this is an [...]Expert interview with Denis Cauvier North America’s top speaker on attracting, selecting and retaining great people Part 2
Wed, 28 Nov 2007 06:25:47 +00005. What is the key to pre-screening and selecting the right people for a team? The quick answer is to “pre-screen for competency and select for character”. What this means is that the entire pre-screening process should focus on answering the fundamental question, “does the person possess the necessary skills, knowledge and experience to do [...]Expert interview with Denis Cauvier North America’s top speaker on attracting, selecting and retaining great people Part 1
Mon, 26 Nov 2007 06:17:02 +0000Dr Denis Cauvier is a speaker, trainer and consultant, who has made a career out of helping his clients and audiences become financially successful. A former personal and corporate lender with two of North America’s largest banks and a financial consultant to his clients around the world, he has uncovered the traits shared by America’s [...]
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